Diploma of Artificial Intelligence (AI)

COURSE CODE

11287NAT

Discover how to use a range of AI tools (Microsoft Copilot, ChatGPT, Claude and more) to make you more productive and effective at work. Build your understanding of prompt engineering, AI-powered data analysis, responsible AI and more.

This course is designed for people who are working in, or who want to work in, business roles such as in operations, marketing, sales, finance, customer experience or human resources. No data science or IT background is required.

Key learning outcomes

Discover how different types of AI technologies work, including Deep Learning, Generative AI and Machine Learning

Learn how to better use AI chatbots like Microsoft Copilot, Gemini and ChatGPT. Be equipped to prepare better prompts that give you better responses

Build your understanding of more niche AI tools, such as those for customer service, marketing, video generation, music generation and more

Understand key principles of responsible, ethical AI. Learn what risks come from using AI technologies and how they can be managed

Build your ability to critically analyse the responses you get from AI. Learn how to check outputs and use follow-up prompts to get you better, more useful results

Discover how a range of businesses are using AI, and how your work team could make better use of this technology

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Watch a course introduction

Key benefits of studying this course

Increase your salary – Workers with proven AI skills and an understanding of responsible AI are in-demand
Open the door to new opportunities – Get ahead in an existing business role or unlock the opportunity to move into an emerging, AI-focused business role
Boost your AI literacy – Stand out among your peers with a nationally recognised qualification in AI. Plus be prepared for anticipated, AI-driven changes to business roles over the coming years
No advanced AI or data science skills are needed – Learn how to use AI in smart ways that don’t require coding. This course is designed for people who are, or who want to become, business professionals
Pair this course with another qualification – The Diploma of Artificial Intelligence can be studied alongside another business or IT focused qualification
Pathway to a degree – Complete the Diploma of Artificial Intelligence at ACBI and you can gain credit for the first year of a Bachelor of Business (AI specialisation)

Tools you’ll learn

Microsoft Copilot ,Adobe Firefly ,ChatGPT ,Google Gemini ,Claude ,DeepSeek

Domestic students

Domestic students
International Students

1 year (50 weeks) or less

Online / Sydney Campus

Flexible 100% online learning or blended delivery

Next on-campus intakes

6 Apr 2026
4 May 2026
6 July 2026

Next online intakes

1 Mar 2026
1 Apr 2026
1 May 2026

Course Guide

Apply now

CRICOS code:

116943M

1 year (52 weeks)

Sydney Campus

Blended delivery

Next On-campus intakes

6 Apr 2026
4 May 2026
6 July 2026

Course Guide

Apply now

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Course content

Units

Unit code	Unit name	What you’ll learn
NAT11287001	Apply Prompt Engineering for Generative Artificial Intelligence	Learn how chatbots like ChatGPT, Copilot, Gemini, Claude and DeepSeek work. Build your skills in better instructing these chatbots and getting better, more useful responses in return.
NAT11287007	Apply Critical Thinking and Artificial Intelligence Ethics	Develop your understanding of the benefits and risks that come from using AI. Build your ability to apply responsible AI practices and critically analyse the responses given to you by AI chatbots.
NAT11287002	Use Artificial Intelligence Technologies to Produce Engaging Content	Discover how to use readily accessible AI tools to create engaging videos, images, sound clips, scripts and more. Be empowered to write specific prompts that generates the content you desire.
NAT11287003	Analyse Data and Make Forecasts Using Artificial Intelligence	Learn how to use AI to help you effectively interpret and analyse data. Be equipped to form data-driven insights and meaningful forecasts.
NAT11287005	Use Artificial Intelligence Technologies to Enhance Business Operations	Explore how AI is changing how work gets done, from finance departments to hiring employees. Discover how various AI tools can improve different areas of operations and support better business performance.
NAT11287004	Optimise a Brand’s Digital Presence Using Artificial Intelligence	Learn how AI can help you improve a business’s digital footprint – that is, different digital assets, like websites and videos, that people interact with. Gain the skills you need to create, communicate and implement an AI improvement strategy.
NAT11287006	Apply Artificial Intelligence Technologies to Improve an Organisation’s Customer Experience	AI is changing how customers interact with businesses. From AI chatbots to AI-powered personalised recommendations, businesses have opportunities to enhance how they interact with their customers. Discover how to recognise these opportunities and implement quick wins.
ICTAII401	Identify Opportunities to Apply Artificial Intelligence, Machine Learning and Deep Learning	Explore different kinds of Artificial Intelligence technologies, including Machine Learning and Deep Learning. Build your understanding of how these technologies work and how businesses are using them.

Hear from our students

"I thoroughly enjoyed the Diploma of AI course. Prior to completing the qualification, I didn’t have a full understanding of Artificial Intelligence. I’ve now gained valuable knowledge and practical skills in using a range of AI tools, which are already benefiting my business. The trainer was highly supportive and responsive whenever I had questions about the assessments. I especially appreciated the experience with various AI tools by creating images and a video was both engaging and enjoyable." <br>- Carla Dim

“The weekly catch-up sessions with the group are incredibly helpful. ACBI offers excellent support and learning materials to assist with any issues you may have.” <br>- Patricia Grainger

“Great online course with content that’s aligned with the industry. The staff are very friendly and supportive throughout the learning process. Thanks, ACBI” <br>- Keith Thornton

Potential Salaries

Operations Manager

$125K

Ensure the day-to-day activities of an organisation run smoothly. Play a key role in overseeing processes, managing people and maintaining quality. Use AI to assist you with improving productivity, optimising resources and more.

Customer Experience Manager

$105K

Manage the interactions that an organisation has with its customers, from online chats with AI chatbots to phone calls that make use of AI agents. Be responsible for analysing customer feedback and championing the needs of a business’s customers.

Data and AI Sales Specialist

$180K

Drive the sale of AI platforms and technologies to businesses. Be a person who offers solutions and helps organisations to solve their problems.

Source: Seek 2026

Boost your salary by building your AI skills – 29% is the average pay increase that Australian workers who upskill in AI could gain (Amazon, 2024)
AI literacy is in-demand – AI literacy is the number 1, fastest-growing skill in Australia (LinkedIn, 2025). Plus 66% of Australian leaders say that they wouldn’t hire someone without AI skills (Microsoft, 2024)
AI is changing job roles, and now’s the time to adapt – 50% of today’s work activities could be automated between 2030 and 2060 (McKinsey and Company, 2024)
Both you and your organisation can get ahead by better using AI – Current AI technologies have the potential to automate work activities that absorb 60% to 70% of employees’ time today (McKinsey and Company, 2024)

Gain a Bachelor of Business (AI specialisation)

Complete the 1-year Diploma of Artificial Intelligence at ACBI. Then enter directly into Year 2 of the Bachelor of Business (AI specialisation) at AIBI High Education, a partner college of ACBI – no ATAR required. This means you can earn your degree in just 3 years in total, while also gaining two nationally recognised qualifications.

Study an Advanced Diploma of AI

Once you’ve finished your Diploma of AI, you may wish to study an Advanced Diploma of Artificial Intelligence (AI). This course will build your leadership skills in strategically using and managing AI across an organisation.

Specialise in business or IT

Keep your study momentum going. Once you’ve finished your Diploma of AI, you may wish to further develop your skills in a specific area, such as IT management or digital marketing.

Accelerate your business career in an area like operations, marketing, sales, HR, finance and more. Or choose to pursue an emerging AI-focused business role such as being an:

AI Optimisation (AIO) Writer
Data and AI Sales Specialist
AI Operations Manager
AI Customer Experience Manager
AI Data Analyst
AI Talent Acquisition Manager

Entry requirements

Domestic Students
Have completed Australian Year 11 (or equivalent), or a Certificate IV qualification

Be at least 17 years of age

Have technological literacy (ability to use and access a computer with word processing applications)

Note: You will need access to a computer with a reliable internet connection in order to complete this qualification.

You may also have an initial interview to assess your individual learning needs and your language, literacy and numeracy skills.
International Students
Have completed Australian Year 12 or equivalent

IELTS 6.0 English language equivalence if a non-native English speak

Be at least 18 years of age

Technological literacy (ability to use and access a computer with word processing applications)

Please note: ACBI assesses the suitability of international student applicants using a range of methods. These can include reviewing prior educational qualifications, English level, LLN and students’ resumes.

How to apply

Domestic Students
Enrol this course in 3 simple steps:

Complete ACBI’s online application form

Once your form is submitted, our Admissions team will check your application to make sure we have everything we need. If not, we’ll send you a quick email or give you a quick phone call.

Accept your letter of offer

If your application is successful, we will issue you an offer including an official Letter of Offer and Acceptance of Offer documents.

Receive confirmation of your enrolment

A welcome letter will be sent to you confirming your course. You’ll also receive all the necessary details you need to start your course.

Need help with applying? Our friendly team is here to help. Connect with your Course Advisor or simply fill out this form to get in touch.
International Students
Enrol in this course in 4 simple steps:

Complete ACBI’s online application form.
Get started by completing our online application form, or getting your education agent to submit the form on your behalf.

Once your form is submitted, our Admissions team will process your application.

Need help finding an education agent? Check out our list of agents.

Accept your letter of offer
If your application is successful, we will issue you an offer including an official Letter of Offer and Enrolment Acceptance Agreement document.

Receive confirmation of your enrolment
We will provide you or your education agent with a copy of your electronic Confirmation of Enrolment (CoE). This document is essential for the student visa application process. You will separately receive a welcome email and an invitation for an ACBI Orientation Day.

Apply for a student visa
You will now need to apply for your visa to travel to Australia. Please refer to the Department of Home Affairs website for further details: https://immi.homeaffairs.gov.au/

Need help with applying? Our friendly team is here to help. Connect with your Course Advisor or simply fill out this form to get in touch.

Apply now

FAQs

What AI tools will I learn?

By studying the Diploma of AI, you’ll build your understanding of how to use generic AI chatbots and more specific or niche AI tools. This includes tools such as:

ChatGPT
Google Gemini
Claude
Perplexity
Synthesia
DeepSeek
Jasper
Chatfuel
Adobe Firefly
And more

Do I need a background in IT or coding to enrol in this course?

Not at all. This course has been designed to be studied by people without IT backgrounds. You don’t need any coding or other advanced technical skills to enrol in this course. You simply need an internet connection, access to a computer and a willingness to try a range of no-code AI tools. If you’re currently working in a business role (or hope to do so soon), this might be a good fit for you.

What kind of projects or assessments will I complete?

You’ll complete one assessment for each unit. Each assessment consists of some short-answer knowledge questions and a series of practical tasks. For example, these practical tasks may require you to develop a series of AI prompts or use AI tools to make videos. You may use case studies for your practical tasks. Or, if you’re currently working, you’ll have the option of applying your assessments to your workplace. Your Trainer will be on hand to guide you through each assessment. By the end of the Diploma of AI, you’ll have a range of practical examples that you can share with your current or future employers.

How long does it take to complete the course?

The Diploma of AI has designed to be completed comfortably within one year. If you study in-person at ABCI’s Sydney CBD campus, you’ll complete this course over a series of 4 terms. Each term consists of 9 weeks. View ACBI’s academic timetable to see more information on term dates. If you are a domestic student (an Australian/New Zealand citizen, or Australian permanent resident), you may choose to study this course in a 100% online, flexible format. You’ll receive a suggested study plan that guides you through completing the course in 1 year (50 weeks). However, if your circumstances allow, you can finish each unit more quickly. For example, it is not uncommon for our domestic students to complete this qualification in 9 months or less. For more advice on timeframes for completing this course, chat with one of our helpful Course Advisors.

Why should I study this course at ACBI?

When you choose to study your Diploma of Artificial Intelligence (AI) at ACBI you’ll enjoy: Access to a free bonus AI course – Enjoy a complimentary short course on Cyber Security in the Age of AI. Build your understanding of how cyber criminals are using AI and what you can do as a business professional to protect both yourself and the organisation you work for. A pathway to a bachelor’s degree – Complete the Diploma of AI at ACBI and you’ll be able to enter into the second year of a Bachelor of Business (AI specialisation) at our sister college, AIBI Higher Education. Excellent student support – Be supported throughout your student journey. From study plans to interactive online sessions, you’ll be supported to succeed at your studies. Being taught by experienced trainers – Our trainers have a wealth of both industry and teaching experience.

Do you have flexible payment plans?

We do. When you study at ACBI, you can choose to pay upfront or with a flexible payment plan. For advice on what options might best suit your individual situation, connect with a Course Advisor.

Can I enrol in ‘double diploma’ or packaged courses?

Yes, combining the Diploma of Artificial Intelligence with another qualification is an excellent way to boost your skills and make yourself more attractive to employers. You can apply to study two or more courses at ACBI, one following the other. Simply select your desired courses when completing the online application form. We recommend considering pairing the Diploma of AI with one of the following courses:

Advanced Diploma of Artificial Intelligence (AI)
Advanced Diploma of Digital Marketing
Certificate IV in Social Media and Digital Marketing
Advanced Diploma of Leadership and Management
Diploma of Information Technology (Web Development)

I’m looking to upskill my employees in AI. Can you help?

Yes! If you’re looking to upskill or reskill your employees, ACBI can help. From short courses to qualifications, we can customised learning and assessment materials to match your workforce’s needs. We can also offer a range of partner pricing and tailored delivery options. For advice on which AI training that might best suit your organisation’s needs, connect with a Course Advisor.

I want to know something about the Diploma of AI but can’t find an answer. Who can I ask?

Our friendly Course Advisors are here to help. Simply fill out this form and an advisor will get in touch with you.

Other courses to study

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Have questions about this course, or need help deciding which is the best course for you? Our Course Advisors have you covered.  

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Diploma of Artificial Intelligence (AI)

COURSE CODE

Key learning outcomes

Watch a course introduction

Key benefits of studying this course

Tools you’ll learn

Course content

Hear from our students

$125K

$105K

$180K

Entry requirements

How to apply

FAQs

Other courses to study

Get personalised advice

Acknowledgement of Country

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Diploma of Artificial Intelligence (AI)

COURSE CODE

Key learning outcomes

Watch a course introduction

Key benefits of studying this course

Tools you’ll learn

Course content

Hear from our students

$125K

$105K

$180K

Entry requirements

How to apply

FAQs

Other courses to study

Related PostsAdvanced Diploma of Digital MarketingAdvanced Diploma of Information Technology (IT Management Focus)Diploma of Digital Marketing

Related Posts

Get personalised advice

Acknowledgement of Country

Follow us on

Reach Out

Related Posts
Advanced Diploma of Digital Marketing
Advanced Diploma of Information Technology (IT Management Focus)
Diploma of Digital Marketing