HLT47321 Certificate IV in Health Administration

Certificate IV in Health Administration

Course Code: HLT47321
CRICOS Code: 112565J
Delivery mode:  On Campus Face-to-Face
Course Duration: 12 months
Location: Sydney Campus 


2.5 million

Job increase by 2025



Job demand every month in Australia



Average weekly pay of a Health Admin


As a nationally accredited course, this Certificate IV in Health Administration will propel your career towards the ever-growing health industry that is prevalent not only in Australia but acknowledged internationally.

By undertaking this course, you will explore the theoretical and practical coursework that is needed to understand administrative systems and workplace technology. 

This course provides you with the high-level skills needed to undertake administrative duties within a private and/or public healthcare facility as well as the confidence to take on supervisory roles within the workplace.

• This course has been approved by Services Australia for Youth Allowance and Austudy Centrelink payments for eligible domestic students. 

For more details please see the Services Australia website by clicking the highlighted text.

If you are a junior professional already in health care or recent graduate looking to gain experience in the health industry as a skilled professional, this course may be the fit for you. 

As the largest employer and fastest growing industry in Australia, the healthcare sector is a financially and mentally rewarding career path. 

By undertaking this course, you will be able to: 

  • Apply continuous improvement to customer service
  • Review client satisfaction using verifiable data
  • Manage a patient record-keeping system and supervise its use
  • Comply with infection prevention and control policies and procedure
  • Review and improve workplace outcomes in consultation with relevant personnel
  • Use medical terminology correctly in oral and written communications
  • Coordinate the recruitment and on boarding of new candidates
  • Provide accurate information or instruction to clients with different medical needs
  • Comply with organisational policies and procedures for producing business documents
  • Participate in decisions, take responsibility, show initiative, and implement improvement processes
  • Adjust interpersonal style and communications to respond to cultural and social diversity
  • Maintain work health and safety

By undertaking this course, graduates can expect to work in roles such as: 

• Ward Clerk
• Admissions Clerk
• Practice Manager
• Team Leader in a Healthcare Facility
• Executive Assistant to a Manager

HLTCCD003Use medical terminology in healthcare
HLTADM010Facilitate a coordinated approach to client care
CHCDIV001Work with diverse people
CHCCOM005Communicate and work in health or community services
BSBMED305Apply the principles of confidentiality, privacy and security within the medical environment
HLTWHS003Maintain work health and safety
HLTINF007Implement and monitor infection prevention and control standards, policies and procedures
CHCCCS020Respond effectively to behaviours of concern
BSBHRM413Coordinate recruitment and onboarding
BSBMED401Manage patient record-keeping system
CHCPRP003Reflect on and improve own professional practice
BSBTEC301Design and produce business documents
BSBOPS404Implement customer service strategies



Implement continuous improvement

Work legally and ethically

Every student will have an initial interview to assess their individual learning needs and their language, literacy and numeracy skills.

• Completed Australian Year 12 or equivalent
• IELTS 6.0 English language equivalence if a non-native English speaker
• Be aged over 17 for Domestic Students and over 18 for International Students

Learners must also have access to appropriate technology to allow them to complete the qualification. This includes a computer with a reliable internet connection and browsing ability, word processing applications such as Word and Spreadsheet applications such as Excel.

We recommend Microsoft Office Suite.

This qualification is delivered Face-to-Face at our Sydney Campus.

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